Product Information

Legal Assurance

jb-2Jinkowood has checked all of its products meet the legislative criteria for sale to the public.

We make all of our candles in line with EU CLP regulation which means our labelling is compliant. We have also consulted with Trading Standards to ensure our information is accurate and concise.  We have listed all ingredients, nominal content, precautions to be observed in use, batch numbers and functions of the product for your information on our labels. However, you will find additional information which may interest you on our website under each product and on our social media pages.

The bath and massage oils have obtained their Cosmetic Product Safety Reports (Cosmetic Safety Assessments) as per EU Regulation 1223/2009 from a Cosmetic Safety Assessment cosmetic chemist and safety assessor.

Product Use

Our bath and massage oils are made from natural oils with a coconut oil base and so should not cause any allergic reactions or adverse affects. However, it is always wise to do a skin test first or check with your doctor if you have ever experienced any skin irritations.

Pure coconut oil will always solidify when below 26°C. That is no problem as you can use it in its solid form – it will melt in your hands or simply place it in warm water or near the radiator.

Candles should never be left unattended and should be kept out of reach from children and pets.

Our products are not meant to replace any prescribed medicines or professional medical advice or for diagnosing any kind of health conditions. Jinkowood has based its range as part of a  holistic practice to work towards well-being and your happiness. If you have medical concerns, please consult your doctor.

Never ingest essential oils, they should only be used externally, and keep out of reach of children. Whilst we are working with pure natural oils from trees, plants and flowers, they can still be harmful if consumed.

Repairs and Returns

Jinkowood Jewellery is made from high quality materials. If you should experience any problems such as breakage within the first 6 months Jinkowood will repair the item for free. After this period there will be a small charge of £10 to repair the item.  Rubbing the Oud oil sent as a gift with the jewellery will ensure its longevity.

Please email us on info@jinkowood.com if you have received a damaged product, although all of our items go through full checks before postage so this should be unlikely.